Frequently Asked Questions (FAQs)
Is There a Limit to the Numbers of Files I Can Convert?
Our online conversion service is 100% free and therefore; there is no limit to the number of files you can convert online. So, feel free to use our website as much as you want to.
Is Your Conversion Services Really Free?
Yes, our service is completely free.
What Happens to my File when uploaded? Are they even safe?
Your files are 100% safe on our servers.
Once you convert the file, it is instantly deleted from the server and it forwards to the next storage server.
The storage server keeps the file for 24 hours and it then automatically deletes the files from the server after 24 hours.
So, there is no need to worry, we have setup all important security measures for our users.
What If my File Fails to Convert? What’s Wrong?
Well, once you upload your file to our site for conversion, please wait until the file is completely uploaded. Once the file is uploaded you can click on convert and your file will start downloading.
But, if it fails to download, please contact us directly on our support email at: support@sisicare.com
Do you obtain the legal right of my file when I use your services?
The short answer is, No. We do not intend to have the legal rights of your files. Therefore, once a user uploads any file for conversion. It automatically gets deleted after the shortest amount of time.
How long does it take to convert a video?
While we are offering one of the fastest cloud compute conversion rates. The actual time it takes is based on the length / size of your video.
Also, the speed and stability of your internet connection matters.
What video formats do you support?
We support each and every video format on our platform. Check out our video converters here: https://converter.sisidigitaltools.com/converter/video
Can I convert videos using my tablet or smartphone?
Of course, you can convert your video, audio, docs, ebook, software, archive and more files on your tablet and smartphone.
In case, you do not find what you were looking for, please connect with us at support@sisicare.com